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MARKET SEGMENTATION BY VISUAL INSPECTION
by V. Kumar and Roland T. Rust

Advertising and promotional expenditures in the United States grew from $47.1 billion in 1975 to $ 159.3 billion in 1985 (Bowman, 1986), a 338 percent increase over a decade. Of this increase, promotional expenditures have grown rapidly, exceeding advertising expenditures by over $30 billion in 1987. As increasing dollars are spent on advertising and promotion, advertisers are interested in knowing whether consumers' purchase decisions are influenced by these variables, and more importantly, to what extent these variables differentially affect the consumers. In other words, do different people in the market react differently to advertising and/or promotion? If so, are there groups of people who exhibit similar behavior patterns? This is an example of a market segmentation problem which is important to advertisers. This article proposes a visual approach to searching for market segments.

                                                            Journal of Advertising Research (Aug. /Sept. 1989)