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MARKETING RESEARCH, 9th Edition.
by David Aaker, V. Kumar, and George Day

In a world exploding with marketing data, there's no text that keeps pace with the latest tools, applications, and developments in marketing research. This book shows the future managers and researchers when marketing can and should be used, what research, and how to interpret and apply the results.

The authors take readers step by step through the entire marketing research process, describing the most advanced and current methodologies.

Reflecting emerging trends and changes in the marketplace, this new edition has been completely revised, updated, and enhanced. New features include:

• Relevant and recent examples and citations
• Expanded coverage of e-commerce and database marketing
• New cases and problems, covering a wide range of products and   organizations
• Marketing Research in Business sections in each chapter that focus on   the real-world applications of marketing research
• Firm-specific and data-specific URLs connecting to the most recent   information
• New coverage of the use of SPSSR in illustrating the data analysis


                   John Wiley & Sons, Inc. ISBN #0-470-05076-4