In today’s competitive landscape it is a matter of survival to develop core competencies and ensure that business basics are executed flawlessly. As a result, firms often find it advantageous to leverage the expertise of others in delivering goods and services. The ability to rely upon outside domestic and offshore firms enables US corporations to create and sustain competitive advantage utilizing both Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO). SmartSource is a series of services that provide insight into the criteria firms should consider when outsourcing elements of their existing value chain.
SMARTSOURCE incorporates the following services:
- Facilitate Make or Buy Decision
- Identify High impact areas for outsourcing projects in ITO and BPO
- Optimize Cost, Quality and Expertise through Strategic Sourcing
- Facilitate Program Transition through proven methodologies
- Measure and benchmark ROI against Leaders in Outsourcing