Advice from the editor of JM”"Let’s Talk About Service Ghent University, Brussels, Belgium, December 2014
“What Matters in Social Media and Digital Marketing?”Digital Analytics Summit Boğaziçi University, Istanbul, Turkey, October 2014
“Capturing the Influence of Social Media Marketing?”Skolkovo Master’s Class Moscow School of Management, Skolkovo, Russia, September 2014
“Capturing the Influence of Social Media Marketing?”Skolkovo Alumni Association Moscow School of Management, Skolkovo, Russia, September 2014
“Managing Customer Profits: The Power of Habits”2014 China Marketing International Conference Huazhong University of Science and Technology (HUST), Wuhan, China, July 2014.
“Expectations on Publishing in the Journal of Marketing”Huazhong University of Science and Technology (HUST), Wuhan, China, July 2014.
“Managing Customer Profits: The Power of Habit”2014 School of Economics and Management Seminars Tsinghua University, Beijing, China, July 2014
“Expectations on Publishing in the Journal of Marketing”Tsinghua University, Beijing, China, July 2014.
“Publishing Relevant Research for Academia and BusinessAMA Services Doctoral Consortium (SERVSIG) Miami, FL, June 2014.
“Managing Customer Profits: The Power of Habits”Research Camp 2014 University of Leeds Business School, Leeds, United Kingdom, June 2014.
“Retailing in Developed and Emerging Markets: Lessons Learned”2014 Shopper Marketing and Pricing Conference for Leaders and Academics in Retailing Stockholm School of Economics, Stockholm, Sweden, May 2014.
“Linking Academic Research to Business Practice”2014 AIM-AMA Sheth Foundation Doctoral Consortium Indian Institute of Management, Ahmedabad, India, January 2014